Here’s how you identify what to delegate
It’s no secret that effective delegation is critical if you’re looking to grow your agency. You can’t grow if the work is tied to your own capacity, so you must know…
Escaping survival mode in your agency
At the very bottom of Maslow’s hierarchy of needs is survival – focusing on the absolute basic requirements to stay alive. The rules for survival are simple, do whatever it…
The asset value of your time
A quick story about the interesting coincidence between my salary and the value of my business: I owned and ran a marketing agency for 15 years, starting in 2002 with…
Tackling the client & agency power imbalance
There is a widely acknowledged power imbalance between agencies and clients, an imbalance happily taken advantage of by far too many clients. It’s a nightmare situation for agencies, having to…
Making sure you get paid
Getting paid is always a pain point in services businesses and there’s no quick and easy solution, but I have managed to figure out why some businesses are better than…
Why Coaching Works
Having worked with a wide range of agencies in a number of different countries, helping them grow through the many pains our industry faces, I’ve learned there are five key…